Consider requesting a room with additional plug sockets if you rely on multiple devices during your stay to avoid inconvenience.

The pool facilities were great, but the fire alarm disturbed our sleep.

Perfect Getaway for a Family Celebration

We came to the hotel for my partner's birthday and it was fantastic! They upgraded our room, decorated it with balloons and petals, and we returned to find a bottle of prosecco and birthday cake waiting for us. Just beyond exceptional service! The staff did everything possible to make our stay feel special.

It wasn’t exactly the cheapest option, but frankly, it was worth every penny.

The room was spacious, yet the lack of ventilation was uncomfortable.

Amazing staff made it special

The location is perfect, right in the West End. The breakfast on the terrace is super yummy! The staff were next level – they totally made my girlfriend's birthday special. Just wished our room was cleaner, it felt a bit outdated and the air con was noisy. Still, we had a great time overall!

Fantastic room and heavenly bed. Love the vibrant decor and the charming terrace!

Had to dodge noise like it was a sport—breakfast at 7:30? More like a no-curtain, no-peace situation!

Our stay was incredible! The room was beautifully decorated for my partner's birthday, complete with Prosecco and sweet treats. The breakfast variety was outstanding, and the pool area was a fantastic perk. I would definitely come back!

The breakfast was nice and fresh. Staff were friendly and apologetic when mistakes happened. The location was superb for exploring key nearby attractions. My partner and I enjoyed the easy access to shopping areas, which made the overall experience memorable.

The room was dated, and the bathroom felt small. Some amenities needed improvement, like the thin towels. It had a noticeable stain on the chair, which was disappointing. Overall, for the price, I expected more.

the most delightful birthday surprise thanks to eleni decorating the room with such warmth

Exceptional stay, warm ambiance.

Upon arrival, I found the check-in process to be frustrating as I was turned away due to payment methods not aligning with their policies. The hotel itself shows signs of wear, with areas like the corridors needing maintenance, and room cleanliness lacks consistency, as I encountered some disappointing details in the bathroom. the dining options fell short, with poor quality in room service food and limited choices that could be disappointing for families.

the stay at the dilly was amazin! we got an upgrade to a superior king room which was super comfy. the location is perfect, right near all the fun stuff like piccadilly circus. breakfast was delicious with plenty of choices and the staff were really friendly, made us feel welcomed. loved the little extras for my husband’s birthday, like balloons and treats!

the noise from the street could be heard at night which was a bit annoying. also, we noticed some windows could use a little fixin up, they seemed old and needed attention.

Exceptional pool facilities

Had an amazing time with friends! We visited Covent Garden and enjoyed a show nearby. The rooms were comfy and the staff super helpful. Great location made it easy to get around. Just a heads up, the bars were a bit limited, so plan ahead for evening drinks.

The location of The Dilly is fantastic, right near all the major attractions. I loved the friendly staff. they were really helpful throughout my stay. The room was a decent size, and the bed was incredibly comfortable, making for restful nights. I did encounter some issues. The check-in process took longer than expected, which was a bit frustrating after a long flight. The room decor felt a bit outdated and, at times, I heard a lot of noise from other guests, impacting the overall relaxation. I also dealt with some delays in room service when I first arrived, which didn’t help. Despite these hiccups, I enjoyed the impressive breakfast with a variety of options.

Great Location and Comfortable Stay

I had a wonderful experience with a central location that allowed easy access to Piccadilly Circus and nearby theatres. The room was spacious and had a very comfortable bed, which made my stay feel relaxing after a long day of exploring. The breakfast was impressive, offering a wide variety of options that kept me satisfied every morning. the check-in process was a bit slower than expected due to some confusion with the staff.